Archive for the ‘Customer Service’ Category

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Ortigas Center Customer Service Representative

Customer Service Representative – Ortigas
- At least 2nd year college.
- With good communication skills.
- Customer service oriented
- With or without call center experience. Continue reading…

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CUSTOMER SERVICE EXECUTIVE @ Brickfields, Kuala Lumpur

Located in Brickfields, Kuala Lumpur, we are an established importer and wholesaler of home furnishing products. We have immediate vacancies for the following position:
CUSTOMER SERVICE EXECUTIVE
Responsibilities : Respond to customer orders, general customer inquires, invoicing and delivery issues, and customer complaints.

Qualifications : Diploma in Business Studies or Accounting, at least 1 year experience in retail industry, computer literate, excellent inter-personal skills with positive attitude, and good a command of English, Malay and Chinese. Preferably Female.
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Customer Service Representative – Purchasing/ Expediting

POSITION:
Customer Service Representative – Purchasing/Expediting

RESPONSIBILITIES:
- Follow up Purchase Order (PO) acknowledgement with factories for outstanding POs
- Check PO acknowledgement to make sure correct part number, quantity, prices and schedule are being acknowledged accordingly
- Update acknowledgement schedule into 4shift and factory acknowledgement number into APNet
- File after checking and updating
- Run the expediting report through APNet twice a week Continue reading…

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Manila Customer Service Representatives

Location: Manila
Designation: 35 Customer Service Representatives
4 TEAM LEADERS
1 TEAM MANAGER
2 VOICE COACHES
2 QUALITY COACHES

Eligibility For Position:
- 90% Attendance (Not Including Planned Leaves) From The Date Hire.
- Experience In Customer Service With Up-Selling Process Is An Advantage
- Agents From All Process May Apply
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internal audit officer

Internal Audit Officer
Experience:

-At least 1-2 years experience of Internel Audit.
-Have experience in stock exchange audit will be an advantage.
-Computer literacy.

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Customer Service Executive

Established over 28 years ago and with a team of multinational relocation specialists, we are currently one of the largest independent international movers and a market leader in Fine Arts logistics in the region. We are inviting motivated individuals to join our team

Customer Service Executive
(Singapore)

Responsibilities:
-Provide over-all support to Move Managers in planning, organizing and executing each relocation.
-Customer first point of contact – to provide a focal point for enquiry and responsive service to customers.
-Assist in proposal/quotation generation.
-Assist in any communication between customers and Move Managers.
-Assist in preparation of move in/move out activities and arrangement of services required.
-Generation of weekly sales report, quotation report, minutes of meeting and job- schedule report.
-Data base management. Continue reading…

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Customer Service Officers

We are part of a group of companies listed on KL Stock Exchange and have more than 26 years; experience in providing IT solutions to corporate, government and statutory boards, enterprises and education market. We seek highly motivated and committed self-starter to join us in our expansions as:

Customer Service Officers
(Singapore job)

Responsibilities:
- Provides product and service information to customers and ensures they receive the best possible service
- Prepares replies to various service inquiries
- Provide professional customer service to internal and external customers efficiently and effectively
- Perform basic administrative function

Requirements:
- GCE ‘O’ / ‘A’ level / ITE in IT or related to Computer Studies
- Fluent in English and other local languages/dialects
- Minimum 1 years frontline or administrative experience
- Mature & pleasant personality with good communication and interpersonal skills
- Possesses good time management and work organization skills
- Customers Orientated and Friendly and enjoy meeting people
- Possesses IT Knowledge is a plus
- Willing to work on retail hours including weekends & public holidays
- Able to start work immediately or within short notice is preferred
- Work location: Singapore

Continue reading…

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Help Desk Executives

Since our inception in 1999, we have been providing all spectrum of HR services to SMEs and Fortune 500 MNCs. We are one of leading IT outsourcing and Executive Serach firms in Singapore and Asia Pacific representing Fortune MNCs and leading Software Consultants worldwide.

Currently we are looking for Help Desk Executive for one of our Fortune 500 european MNC clients in Singapore. They are one of top 5 players in Oil & Gas industry around the World. Singapore is Asia Pacific’s HQ.

The selected candidates must understand all aspects of hardware/software troubleshooting with excellent communication skills.

Help Desk Executives
(Singapore job- Central)

Responsibilities:
1. Help Desk Executive – 1 Position (HD-JS 0285)
Location : Singapore
Qualification : Degree in IT.
Overall IT Experience : 4 – 5 years preferred.
Relevant Experience : 3 – 4 years If Support experience.

Required Skills:
1. Well versed in end-user support in IT environment.
2. Assist end users in resolving IT issues and troubleshooting of software/hardware over the phone as well as on site.
3. Assist in installation of software & hardware.
4. Assist in answering calls in respect of all spectrum of IT issues and escalate the same to respective technical team.
5. Well experienced in Microsoft Windows platforms, Desktop software, networking, Lotus Notes, PDA support etc.
6. Self-motivated with flare for helping end users.
7. Willing to learn new skills and proactive.
8. A team player with good communication skill is must
9. Must be able to work under multi-cultural environment and pressure.
10. Willing to work flexi hours and long hours, if necessary.

Job type: 1 year Contract (Renewable yearly).

Remuneration: As per industry standard in SGD.

Requirements:
- Candidate must possess at least a Professional Certificate/NiTEC, Diploma or Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.
- Required skill(s): troubleshooting, helpdesk, pda support.
- Preferred skill(s): software, harware.
- At least 3 year(s) of working experience in the related field is required for this position.
- Applicants should be Singaporean citizens or hold relevant residence status.
- Preferably Junior Executives specializing in Technical & Helpdesk Support or equivalent.
- Full-Time and Contract position available.

Right candidate with right skill would be aptly rewarded.

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Customer Service Representatives

Orchid Cybertech Services Inc., is a growing company in the internet and telecommunications industry. We are seeking experienced and motivated members to work with a major Australian client on various systems and projects. This is a “hands-on” role.

Customer Service Representatives – DAY SHIFT
(National Capital Reg – Ortigas Center, Pasig City job)

Requirements:
- Call Center experience in an international account is a must
- Experience in a telecommunications (mobile) account is an advantage
- Must have completed at least 2 years in college
- Excellent written and verbal English communication skills
- Able to carry out various work flow procedures such as payment processing, complaint escalation, registration, renewal and debt collection
- Experience in sales or upselling is an advantage
- Required language(s): English.
- Applicants should be Filipino citizens or hold relevant residence status.

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Customer Service Assistants

We have been established since 1969 and are currently involved in the retailing of exclusive upmarket leather goods, and imported travel accessories from Italy. We operate boutique as well as retail outlets in the Golden Triangle area with plans for immediate expansion. In order to assist with smooth running of our business, we are seeking suitably experienced candidates to fill the following posts.

Customer Service Assistants (Full Time / Part Time)
(Kuala Lumpur job)

Requirements:
- Assist the Boutique Manager on daily operations
- Full and part time positions available
- Training will be provided
- School leavers and fresh graduates are encouraged to apply
- With or without working experience both will be considered
- Applicants should be Malaysian citizens or hold relevant residence status.

Good salary and commission package will be offered to the right candidate with options to grow with the company.

Continue reading…