Installations Coordinator – Seoul
- August 24th, 2007
- Posted in Engineering, Engineers, Korea Jobs, Senior Executive
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As an information services, news, and media company serving customers around the world, Bloomberg has forged a unique position within the financial services industry. The key to Bloomberg’s success is the BLOOMBERG PROFESSIONAL service, which provides an unparalleled combination of data, analytics, electronic trading and straight through processing in a single platform.
Installations Coordinator – Seoul
DESCRIPTION:
The Bloomberg Installations team is seeking a dynamic individual to do project management in a fast-paced, technical phone support environment. In this position, you will learn how to effectively guide all Bloomberg clients through procedures necessary to integrate the Bloomberg product to the client’s network. Key responsibilities include: Introducing the professional Bloomberg service to first time clients, determining what will be the best infrastructure for client connectivity to Bloomberg within policy, ordering/troubleshooting communications T1 lines, assisting client’s technical staff on network configurations, meeting project deadlines and monitoring a high volume project queue.
REQUIREMENTS:
Minimum 1 year experience in a helpdesk environment and proven excellence in customer service and phone skills. Excellent communication skills are a must. A solid understanding of PC hardware, operating systems, as well as sound knowledge of communication lines and networks. Excellent listening, questioning and analytical skills required. The ideal candidate will remain calm under pressure, be a team player and be customer focused with the ability to inspire confidence in clients.
* A bachelor’s degree holder is a prerequisite.
* Fluent in English and Korean is a MUST.
To apply, please click into the link below:
https://bloomberg.taleo.net/servlets/CareerSection?art_ip_action=FlowDispatcher&flowTypeNo=13&pageSeq=2&reqNo=19847&art_servlet_language=en&selected_language=en&csNo=10100#topOfCsPage
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