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Position for Database Hosting Administration

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The following positions/jobs opening are CRITICALLY NEEDED by our Multinational client share services based in Malaysia.

Responsibilities:
Provides technical expertise in the areas of Application Access, Database and Hosting Services
Provides technical support in the running of the organisation’s computing facilities (Access Management, Database, Web hosting services and Citrix)
Performs some facets of the engineering, delivery, and services functions.

Develops and implements hosting solutions, typically for large, cross-functional and complex projects, ensuring technical standards are met and that solutions meet business requirements. Establishes and maintains environments for user tests and production purposes. Provides day-to-day operational support of test and production database environments and associated hosting infrastructure. Performs related duties as assigned or requested.

The incumbent will be responsible for the following operational functions:
Provide 24 x 7 on-call operational support for Database, Web Hosting and Citrix support,
IIS Webserver installation configuration and Support
B2B Citrix, SSL VPN and WSSG services, including liaison with managed service providers,
Account and Space Management
DBMS Administration including installation , patching, backup and recovery, database performance and troubleshooting
DBMS architecture standards and guidelines management, and consulting services to business IT groups.

Accountability:
Global business IT responsibility
Collaboration on international projects
Technical lead on projects and operational services
Support and maintain a high quality service in terms of problem resolution, service reliability, and performance
Available to work in a 24 hour shift environment including weekends and holidays.

Complexity:
Identify and troubleshoot incidents in a complex environment
Contact and work with multiple resolving agencies to ensure incident resolution
High degree of matrix working skills required to work with other SCS groups and business IT groups in service improvement initiatives or in response to major service issues
Work on complex multi-dimensional problems and assist in developing innovative solutions based on knowledge of multiple discipline

Specialised Knowledge:
Basic Requirements:
Graduate calibre. Proven experience in Oracle/SQL Server RDBMS technologies and their management, including backup technologies (such as RMAN, Netbackup) and failover solutions (such as RAC, Dataguard, Mirroring).
Ability to be trained in new technologies such as Access Provisioning, Virtual server support, Web hosting and Citrix

Preferred Requirements:
Understanding and experience of Operating Systems including Solaris, HP, AIX, Linux, Windows
Basic understanding of following technologies
IIS, ASP and .NET technologies
Web based technologies such as J2EE and Apache Tomcat
Secure web hosting requirements such as firewalls, SSL, VPN
Citrix metaframe and Services Security Gateway technology
SOAP (simple object access protocol)

Requires excellent analytical ability, consultative, communication skills, strong judgement and the ability to work effectively with client and IT management and staff
Knowledge of Business Units functions/applications is a plus
Understanding of validated systems in a pharmaceutical environment is an advantage

If you interested, please submit your CV to cvbank07@gmail.com

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