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Cisco Services Contract Manager

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The successful applicant will work with the Advanced Services Commercial Contract Management Team to provide contracts and commercial support to the Cisco Services Sales organisation covering the APAC and Japan Theatres. The role includes reviewing and structuring non-standard Statement of Work (SOW) services deals/offerings within the boundaries of Cisco’s legal and commercial policies. Overall responsibility of the role will be to work closely with the AS Delivery Teams, Sales Teams, Finance Teams, Legal Teams and Deal Management Teams to provide legal and commercial assurance with respect to SOW-based services to be provided to customers.

Through strong leadership, business partnering, communication and influencing skills the candidate will be able to build trust and confidence within the business.

Specific areas of focus include:

Review and approval of standard and non-standard Statements of Work (SOWs) for Customers
Review and approval of standard and non-standard Statements of Work (SOWs) for Subcontractors (back to back SOWs)
Advise and assist the Sales teams during SOW negotiation with Customers
Advise and assist the Sales teams during negotiation with Subcontractors
Determine appropriate actions and solutions for the more complex legal and business issues related to the services offered
Able to apply company policies and render guidance with a view to achieving best solution for Cisco and Customer

Skills Required

The individual will demonstrate the capacity and strong desire to learn new things and quickly apply that knowledge to specific tasks.
Ability to understand SOW legal framework and governing legal agreements.
Ability to understand and apply business policies and process.
Strong background in contractual law related to the provision of services.
Commercial and financial knowledge an advantage
Experience in commercial negotiation with customers and/or subcontractors
Ability to translate commercial/legal scenarios into simple language, business issues professionally.
Excellent verbal and written communication, negotiation and persuasion skills, including the ability to weigh and articulate the risk and benefit of various scenarios and propose effective resolutions.
Ability to work successfully with various levels (mid to senior management) across geographies. The individual will have the ability to operate well in a cross-functional team setting, and foster strong relationships with the sales teams, support team members, suppliers, partners or customers.
Basic knowledge of technical industry.
Ability to manage a high volume workload.
Ability and willingness to take independent decisions and actions

Educational background

Typically requires BS/BA degree or equivalent with 3+years industry related experience. Legal qualification preferred although not essential.
Contracts Management experience an advantage

Hershal Srinivasan
Candidate Manager
Cisco Services
hesriniv@cisco.com

Phone :+65 63175476
Mobile :+65 81988983

168, Robinson Road
Capital Tower
#25-01 to #29-01
Singapore 068912
www.cisco.com/global/SG/

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