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Help Desk Executives

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Since our inception in 1999, we have been providing all spectrum of HR services to SMEs and Fortune 500 MNCs. We are one of leading IT outsourcing and Executive Serach firms in Singapore and Asia Pacific representing Fortune MNCs and leading Software Consultants worldwide.

Currently we are looking for Help Desk Executive for one of our Fortune 500 european MNC clients in Singapore. They are one of top 5 players in Oil & Gas industry around the World. Singapore is Asia Pacific’s HQ.

The selected candidates must understand all aspects of hardware/software troubleshooting with excellent communication skills.

Help Desk Executives
(Singapore job- Central)

Responsibilities:
1. Help Desk Executive – 1 Position (HD-JS 0285)
Location : Singapore
Qualification : Degree in IT.
Overall IT Experience : 4 – 5 years preferred.
Relevant Experience : 3 – 4 years If Support experience.

Required Skills:
1. Well versed in end-user support in IT environment.
2. Assist end users in resolving IT issues and troubleshooting of software/hardware over the phone as well as on site.
3. Assist in installation of software & hardware.
4. Assist in answering calls in respect of all spectrum of IT issues and escalate the same to respective technical team.
5. Well experienced in Microsoft Windows platforms, Desktop software, networking, Lotus Notes, PDA support etc.
6. Self-motivated with flare for helping end users.
7. Willing to learn new skills and proactive.
8. A team player with good communication skill is must
9. Must be able to work under multi-cultural environment and pressure.
10. Willing to work flexi hours and long hours, if necessary.

Job type: 1 year Contract (Renewable yearly).

Remuneration: As per industry standard in SGD.

Requirements:
- Candidate must possess at least a Professional Certificate/NiTEC, Diploma or Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.
- Required skill(s): troubleshooting, helpdesk, pda support.
- Preferred skill(s): software, harware.
- At least 3 year(s) of working experience in the related field is required for this position.
- Applicants should be Singaporean citizens or hold relevant residence status.
- Preferably Junior Executives specializing in Technical & Helpdesk Support or equivalent.
- Full-Time and Contract position available.

Right candidate with right skill would be aptly rewarded.

Interested candidates kindly email your detail resume in word (with full detail of projects handled and roles & responsibilities) to
saira@jasconsultants.biz
or visit us at www.jasconsultants.biz
for other latetst HOT Jobs.

Resumes must be submitted in word format and any other formats would not be considered at all.

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